Privacy Policy

This Privacy Policy describes how SCY Maintenance & Repairs collects, uses, and shares personal information of users of our website and customers of our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our website and customers of our services, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, and payment information. We collect this information when you request a quote, schedule a service, or communicate with us.
  • Usage Data: This includes information about how you use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We collect this information using cookies and other tracking technologies.
  • Project Information: This includes information about the handyman projects you request, such as the type of work needed, the location of the project, and any specific instructions or preferences.
  • Communications: We may retain copies of any communications you send to us, including emails, text messages, and phone calls.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To provide you with the handyman services you request, including scheduling appointments, completing projects, and processing payments.
  • Communication: To communicate with you about your projects, provide updates, and respond to your inquiries.
  • Improving Our Website and Services: To analyze how users interact with our website and services, identify areas for improvement, and develop new features.
  • Marketing: To send you promotional emails and newsletters about our services, special offers, and other news. You can opt-out of receiving these communications at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

  • Analyze Website Traffic: To understand how users interact with our website and identify areas for improvement.
  • Personalize Your Experience: To remember your preferences and provide you with a more personalized experience.
  • Targeted Advertising: To display ads that are relevant to your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect sensitive information, such as payment information, during transmission.
  • Firewalls: We use firewalls to protect our servers from unauthorized access.
  • Access Controls: We restrict access to personal information to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

7. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

SCY Maintenance & Repairs
Email: colby@scyorlando.com
Phone: 407-697-0771

Effective Date: [Insert Date]